WHY CHOOSE US?


Experience

When you choose us, you are choosing experience, efficiency and a commitment to doing what is right by you.
We treat you and your property with respect, ensuring all electrical work is completed
to the high standards we set for ourselves.

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o'briens-office-staff-(1)

SOME REASONS TO CHOOSE

  • Family-run ethos.
    We are a family-run business in every way, with family members working as electricians and support staff within the business. This gives our service a more personal touch that our customers really appreciate – and yet, we operate just as well as (or better than!) a large corporate company.
  • Commercial and domestic experts.
    Our team work skilfully in commercial and domestic environments, delivering electrical services that will work for you. We work flexibly, so regardless of whether you have a small task or you require a major electrical refurbishment, we will be just as happy to help.
  • Organised and efficient.
    We have invested heavily in technology and use an internal app, streamlining processes to delivering a better service. We track engineers and assign work accordingly, so we can provide accurate arrival times and if you need us in an emergency, we can quickly find the engineer closest to you.
  • We do what is right by you.
    We have built up our business based on honesty and integrity. Our electricians carry out full diagnostic services, and will only ever recommend services that you need. This is why we have so much repeat business from our regular clients – people trust us to do what is right for them.
  • Clear communication.
    From the moment you get in touch we communicate clearly and ensure you know exactly what is happening. We provide quotations, keep track of all projects and inform you about progress. We have a full support team in the office ready to take your call or respond quickly to messages.
  • Experience and training.
    We have been in business for more than 10 years and have trained up team members ourselves, making sure they are highly knowledgeable. We are confident that all staff are good representatives of our brand and can deliver the quality service that’s associated with our name.
  • Our clients recommend us.
    The vast majority of our work comes from repeat business and recommendations – around 90% in total. Many of our clients have worked with us for years and choose us again and again when they need any electrical services, as well as recommend us to friends and family.

ACCREDITATIONS

We are fully NICEIC approved and are regularly re-assessed
to ensure we still meet their strict standards.

niceic

We completed all the background checks to become Checkatrade approved in 2013, and we now have a score of 9.96. This shows our customers are completely happy with the service we provide, and are happy to recommend us.

Checkatrade information for O'Briens Electrical Ltd